Deliveries

Order Enquiries

If you have a question about any aspect of your order or our website, please email us at customercare@husk.com.au or telephone 03 9528 7411 Monday to Friday 9.00am - 5.00pm (EST).

How to Shop

  1. Use the FASHION, ACCESSORIES, HOMEWARE, SENSORY CARE and HUSK TEA links to help you find what you are looking for.
  2. Once you have found an item you wish to purchase, select your colour, size and quantity and then click on the ADD TO BAG button.
  3. To continue shopping simply click on the CONTINUE SHOPPING button.
  4. You can use the REMOVE button to delete items from your shopping bag. 
  5. Click on CONTINUE TO CHECKOUT to complete your order.

Delivery Times

You will receive your order in approximately 5-7 working days.  If you have not received your order within the days specified please contact us at customercare@husk.com.au

Please note that a signature is required for all deliveries via registered post. You might like to consider having the goods shipped to your workplace to ensure you receive them as quickly as possible.

Shipping

Please add $14.95 for shipping and handling within Australia. Husk does not presently ship to addresses outside of Australia.

Online Returns & Exchanges

We want you to love your Husk purchase....if you need to exchange or return an item in original condition you have up to 7 days from receipt of your order. If you have any questions about returning an item simply email us at customercare@husk.com.au or telephone Monday to Friday 9.00am - 5.00pm (EST) on 03 9528 7411.

You are welcome to return online purchases by post within 7 days of receiving your order.  Please enclose 1 copy of your original receipt together with the merchandise and mail using the enclosed address label to:

Husk Online Returns & Exchanges
3/13 William Street
Balaclava VIC 3183

As Husk is not liable for the loss of items being returned we ask that you return any items using registered mail in the box in which they were shipped. Please allow two weeks from the day you return your package for your account to be credited. Customers will be responsible for shipping and handling charges.

Lost or Damaged Goods

If goods are lost or damaged in transit, please contact us at customercare@husk.com.au within 7 working days of placing your order so we can investigate.

Gift Vouchers

Gift Vouchers purchased in our stores unfortunately cannot be redeemed online at the present time.

Forgotten Password

If you have forgotten your password, follow the FORGOTTEN PASSWORD instructions on the LOG IN page.

Customer Service Policy

Husk is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 5-7 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Privacy Policy

Any information we collect in relation to you, is kept strictly secured. We do not pass on any of your personal details. We simply use this information to identify your orders and provide you with our regular emails (if applicable).

Security Policy

When purchasing from Husk your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. If you have any questions regarding our security policy, please contact our customer support centre customercare@husk.com.au

Contact Us

By Email : customercare@husk.com.au 

By Telephone : 03 9528 7411 | Office opening hours: Monday to Friday 9.00am - 5.00pm (EST) 

By Fax : (03) 9528 7466

Husk Support Center : Rear 3-13 William Street, Balaclava Australia 3183

ABN 52 408 355 921